NEWSROOM

Ease and Employee Navigator are continuing on the road to full integration. Earlier this year, they announced new subscriptions are no longer available for Ease. Now, they have shared two important dates in connection with the transition from Ease to Navigator.
 
January 1, 2027 — No New Groups in Ease

• “Add Company” field will be disabled in program.
• Existing groups can still be renewed in Ease.

July 1, 2027 — Ease Becomes Read Only

• No additional group migrations from Ease to Employee Navigator after this date.
• Brokers and Human Resources retain read only access (employees will not): 
  • Reporting remains available.
  • Read only access expected to last at least three years.
  • No additional charges for Ease during this period.
  • All integrations on existing Ease groups will end.
  • Ease customer support will be discontinued (support tickets will remain archived).

Transition Support & Tools from Employee Navigator

 
Training & Resources

• Check out the Word & Brown Newsroom about Employee Navigator Training Resources for Brokers.
• Upcoming Training 
  • In person sessions are being planned in May (East coast users) and June (West coast users); dates and locations will be announced soon. Watch for an update in the W&B Newsroom.

Employee Navigator’s Tips for Broker Success

• Invest time in the training and training resources offered.
• Practice: Build a demo company. Then build a simple small group.
• Migration Tool: 
• Review the migration article and readiness report to make necessary corrections prior to migrating.
• Integrations will be disabled during migration and must be re established in Employee Navigator.
• Migration questions: success@ease.com.

Contracts, Costs, & Billing

• Broker contracts and payment processing will begin to transition to Employee Navigator during Q2. 
• For brokers with an Ease account who need access to Employee Navigator, reach out to success@ease.com.
• Cost changes will vary based on broker user count and Employee Navigator tier.
• Re-contracting of Ease brokers is expected to take approximately six months.

If brokers have an Ease account, and need access to an Employee Navigator account, use this link to request access. Brokers can also email success@ease.com.

Support from Word & Brown

Word & Brown can help you build your new and renewing groups in your Employee Navigator account, and our Tech Team is ready to assist

• You must have your own Employee Navigator account.
• W&B will be allowed access to your account to provide you with support.
• If you need more information about setting up an Employee Navigator account, reach out directly to Employee Navigator. Visit their website, call 301-583-5180, or send an email to sales@employeenavigator.com.
• Check out the Employee Navigator Intake Form in the W&B Insurance Forms Library. It includes information and documents needed by us to build your groups in Employee Navigator.

If you have questions about accessing our support for Employee Navigator, reach out to your W&B Sales Team.