The Affordable Care Act requires Medical Loss Ratio rebates when health plans fall short of required minimum spending on care and activities to improve the quality of care. Get details on 2024 rebates due in September in Paul Roberts’s new column.
Knox-Keene Impact on Employee Assistance Programs (EAPs)
January 29, 202620 California Health Facilities Cited for Violating State Laws
January 26, 2026Introducing Our Carrier Portfolio Now Live On Word & Brown Website
January 16, 2026Tech Team Updates for January 2026
January 16, 2026Start the Year Right: Health Plan Compliance and Education
January 14, 2026FEATURED ARTICLE
Knox-Keene Impact on Employee Assistance Programs (EAPs)
If you have been selling employee benefits in California, you are probably familiar with state’s Knox-Keene Health Care Service Plan Act, which regulates health care service plans and managed care organizations like HMOs.
20 California Health Facilities Cited for Violating State Laws
A review of the 20 California health care facilities with the most violations from 2022–2025, plus resources for researching hospitals and providers.
Carrier Infertility Overview
Starting January 1, 2026, SB 729 requires California health plans to cover infertility diagnosis and treatment. Large Group plans must include these benefits, while Small Group plans must offer them. See below for details on benefits and riders available with our Small Group carriers.
TPA Contact Resources
Word & Brown has compiled a list of contact information and service listings for Third-Party Administrator (TPA) providers.
Introducing Our Carrier Portfolio Now Live On Word & Brown Website
We’re excited to announce our new Carrier Portfolio is now live at wordandbrown.com, and it’s designed to make your life easier.
Tech Team Updates for January 2026
The Tech Team Updates for this month offer more news you can use concerning Ease and its transition to Employee Navigator, which is continuing in 2026.