About Us


Service of Unequalled Excellence

More than 35 years ago, John Word and Rusty Brown introduced Word & Brown General Agency to the market with a commitment to Service of Unequalled Excellence. Today, our service commitment remains the same.

Executive & Regional Leaders

Our Executive and Regional Leadership team members have more than 200 years of cumulative experience in the health insurance and employee benefits industry – and a history of service and technology innovation.

Our Leadership

A History of Innovation

Since 1985, Word & Brown and its sister organization, CHOICE Administrators, have been recognized leaders in the health insurance and employee benefits industry. That includes establishing the largest multi-carrier, small group private health insurance exchange in 1996.

Our History

Contact Us

Wherever you write business, whatever your agency size, and no matter what market or product focus, we are ready to assist you — online, on the phone, and in person.

The Word & Brown General Agency Headquarters
701 South Parker, Suite 8000
Orange, California 92868

Phone: 800.869.6989


Talk to a representative and find out how to get started with Word & Brown