NEWSROOM

Word & Brown is encouraging brokers to use the great training program and resources that Employee Navigator has developed to support brokers regarding its build process as the transition from Ease to Employee Navigator continues.

These resources are a great starting point to learn how to build and manage your groups in Employee Navigator. There will always be new scenarios for learning and adapting to a new system, especially as new features and enhancements are added to Employee Navigator.

Here are some of our recommended go-to resources: 

• Employee Navigator AI: An amazing resource that has proven helpful in asking any questions about the process, where to find something, or what is available within the system. This is our first stop for any support needs in connection with Employee Navigator. (Employee Navigator login required.)
• Training: Word & Brown’s list of the most helpful Employee Navigator training resources. 
  • Broker Training
  • HR Training 
• Employee Navigator Support Portal: Support page that allows you to search for many of the top needed support areas and find resources, guides and videos to help with the system, including recordings of past webinars. (Employee Navigator login required.)
• Self-Paced Training Materials: Access self-paced training videos, connection articles, past recorded webinars, and product updates. (Employee Navigator login required.)

Other Upcoming Training Opportunities

Employee Navigator-hosted training sessions are designed to help you master their platform, explore advanced features, and gain valuable insights from the expert Implementation Team. These sessions cover topics like agency and company branding, HR tools, troubleshooting tips, and enhancing the employee experience.

This information will be updated with the latest training schedules and registration links from Employee Navigator. Check back often to secure your spot and stay ahead with the tools and tips you need to succeed.

Virtual Employee Navigator System Training

These webinars focus on Employee Navigator system training and key differences from Ease. You should attend these webinars if you’re ready to get fully trained on Employee Navigator. The trainings series run Monday-Thursday for 90 minutes. We recommend joining these trainings if you are ready to start actively using Employee Navigator. Note: Capacity has been increased to 250 attendees per weekly session. 

• September 28th-October 1st from 10:00–11:30 AM PDT: Register here
• October 19th-22nd from 10:00–11:30 AM PDT: Register here
• October 26th-29th from 10:00–11:30 AM PDT: Register here

Employee Navigator Integration Overview Training

Join us for a webinar to learn everything you need to know about carrier, payroll, and TPA integrations on Employee Navigator. We’ll cover how these integrations are used to help brokers run more efficiently and grow their business. 

• Friday, July 24th from 10:00–11:00 AM PDT: Register here
• Friday, August 7th from 10:00–11:00 AM PDT: Register here
• Friday, September 11th from 10:00–11:00 AM PDT: Register here
• Friday, October 9th from 10:00–11:00 AM PDT: Register here

Virtual Migration Tool Training

Learn how to migrate groups from Ease to Employee Navigator. This webinar will focus specifically on using the migration tool.

• Friday, August 21st from 11:00 AM–12:30 PM PDT: Register here
• Friday, August 28th from 11:30 AM–1:00 PM PDT Register here
• Friday, September 18th from 11:00 AM–12:30 PM PDT Register here
• Friday, September 25th from 11:00 AM–12:30 PM PDT Register here
• Friday, October 16th from 11:00 AM–12:30 PM PDT Register here

Employee Navigator's Wall vs Ease's To-Do Training

These webinars will focus on the difference between Employee Navigator's "Wall" feature and Ease's "To-Do" feature used by brokers to manage manual enrollment and eligibility changes. 

• Friday, September 4th from 1:00 PM–2:00 PM PDT Register here
• Friday, October 2nd from 1:00 PM–2:00 PM PDT Register here

As additional information on training is released by Employee Navigator, we will share it.