NEWSROOM

Many of Word & Brown’s carrier partners offer an Employee Assistance Program (EAP) as part of their Small Group benefits. These EAPs offer a range of services to their health plan members including free and confidential counseling, assessments, support services, referrals to other resources, and more.  These resources are available to enrolled employees and dependents.
 
EAP areas of support may include:

• Personal Counseling
• Crisis Intervention
• Legal Consultation & Assistance
• Financial Consultation & Coaching
• Identity Theft Resolution
• Dependent Care Resources

Programs vary by carrier and health plan. It is important that you and your clients understand the specific benefits that may – or may not – be available. Information can be found online using the website links below or by calling the phone numbers listed. These are great resources for your employer groups to proactively share with employees/members, so they are aware of these benefits.
 

Carrier Small Group EAP Resources

(ACA Plans)

Phone

1-866-326-7172

Resources

The EAP with the ACA program is online only; it includes self-service resources, but does not include any visits. 

Log in to Aetna Resources for Living (EAP website) for support.

Links to other materials are found  in Aetna's Producer World.  

 (Aetna Funding Advantage)

Phone

1-866-326-7172

Resources

The EAP program is available with the AFA product and includes both telephonic and in-person visits.

Log in to Aetna Resources for Living (EAP website) for support.

Links to other materials are found  in Aetna's Producer World.  

Phone

1-800-999-7222

Resources

Visit the Anthem EAP site and enter My EAP California credentials.

Phone

1-800-985-2405

Resources

Visit Life Referrals 24/7.

Phone

1-833-914-5011 
 

Resources

Visit Telus Health.
 

Notes

EAP is a standalone product available for purchase in both small and large group markets.

Notes

MediExcel Health Plan does not offer a standalone EAP; however, it provides mental health support benefits, including a YMCA partnership and Sentri reimbursement.

Notes

Sharp Health Plan does not offer an Employee Assistance Program (EAP) as part of its health plan coverage.

Notes

Sutter Health Plan does not offer an Employee Assistance Program (EAP) benefit.

Phone

1-888-887-4114 

​Resources

Click here for UHC's EAP Flyer.


 

Notes

Western Health Advantage does not have an EAP program.
 

Carrier Commission Disclaimer

The information herein was collected from sources deemed reliable including information from various carriers. We have not verified nor can we guarantee the accuracy, timeliness or completeness of such information, which is provided on an “AS-IS” basis. It is solely your responsibility to verify this information before making decisions or incurring costs based on such information.  Further, you should contact the carrier for full details regarding the products and programs contained herein.