Tech Team Updates for May 2025

The May Tech Team Updates offer more news you can use concerning Ease and its transition to Employee Navigator (EN), which is continuing throughout 2025.
Intake Form: Get the latest Ease Setup Request form instructions in Word & Brown’s Insurance Forms Library. You will also find EN Setup Instructions.
Upcoming Software Enhancements
Pay Frequency Updates: Nearly two dozen new pay frequency options have been added to Employee Navigator. To view these pay frequencies, go to Settings > Payroll Group > Add Payroll Group > Pay Frequency.
Preserve Hire Date: This option protects the employee’s existing EN hire date from Payroll updates. To access, go to the employee’s Profile > Employment > Payroll Integrations > Preserve Hire Date.
Redesigned Life Event Employee Experience: A new enhancement improves guidance throughout the enrollment flow. To learn more, check out this video.
EN Acquisition of Ease: Watch your email for continuing updates from Emily Crognale, Vice President of Client Experience, concerning the ongoing transition from Ease to EN for W&B brokers.
OLE Quick Tips
Add a Company in EN
There are three ways to add a company to your brokerage: Add a Company; Add from Library, or Add from Existing:
- Add a Company: You can add a group from scratch or from a rate library.
- Add from Library: You can create plan libraries and when you add a new group, those plans can be pulled over.
- Add from Existing: Use this if you have an existing company you would like to mirror
Log in to learn more.
OLE Live and Recorded Trainings
Use the links below to access live and recorded training videos for Ease and EN.
Employee Navigator
Ease (Log in at Ease to access these links)
Learn more by contacting your W&B representative or the Tech Team in Account Management (if you qualify for such services).
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