Meet The Team

Jessica Word is the Chief Executive Officer of the Word & Brown General Agency, and a transformational leader recognized for developing and distributing comprehensive health benefit plan models and insurance solutions. She was named CEO in December 2021 after more than eight years as President of the General Agency and more than two decades of leadership across The Word & Brown Companies.

Jessica is also deeply passionate about technology and plays a hands-on role in driving digital transformation. She works closely with IT leaders to provide innovative digital tools and solutions that support brokers and enhance operational efficiency.

A people-first leader and enthusiastic advocate for mentorship and community engagement, Jessica serves on the Board of Directors for the California Chamber of Commerce and actively supports emerging leaders through her work with the Center for Leadership and the Titan Women’s Collective at California State University, Fullerton (CSUF). Her commitment to leadership development earned her CSUF’s Excellence in Leadership Development award from the College of Business and Economics.

Jessica is a recognized voice in the industry, contributing thought leadership to publications including California Broker, Employee Benefit News, American Benefit Specialist (NABIP), and the Orange County Business Journal. Her influence extends globally — speaking at the World Economic Forum in Davos, the World Changers Summit and Power Women’s Summit in Vatican City, and the Elysian Women in Leadership Conference in Nashville. In 2024, she served as a keynote speaker at the Kennedy Space Center’s BlockBuzz Masterclass and was granted a papal audience, where she met the late Pope Francis in recognition of her advocacy for women’s leadership. In February 2025, she was honored with the Mary Help of Christians Award for Catholic Church of India for her work supporting education and mentorship initiatives. 

She was selected by the Orange County Business Journal for recognition in its OC50 report in 2026. This annual special publication honors 50 prominent business leaders, innovators, and influencers who shape the regional economy. For 2026, the OCBJ focused its list exclusively on the most prominent businesswomen in Orange County, celebrating their significant contributions to local commerce, litigation, non-profits, and corporate strategy. 

Jessica was honored as one of CEO Connection’s 2025 Most Influential Women of the Mid-Market, and as a “Top Woman in Benefit Advising” by Employee Benefit Adviser, a health care CEO award recipient by CEO Today, and was named to the OC Business Journal’s OC500. In 2023, she was named a “Monaco 40 Under 40” honoree and knighted as a Dame of the Order of Danilo I of Montenegro. In 2024, she was further recognized as a Dame of the Order of Merit of the Portuguese Royal House and awarded the Red Cross Silver Medal. That same year, IE Magazine named her one of its “Top 10 Inspiring Leaders.”

In addition to earning a bachelor’s degree in business administration from CSUF, Jessica holds a Registered Health Underwriter (RHU) designation from the American College of Financial Services. She is grounded by her family and guided by a mission to foster innovation, growth, and impact — in her company, her industry, and her community.